A life in progress

I've had some "not great" customer service experiences in my life. Today may be the first all out fail.  So bad, that I feel it necessary to call them out for their terrible service. Ladies and gentleman, I present to you - Avis (the car rental agency). This morning, my husband texted to tell me that he'd accidentally left his keys (car, house, etc.) in his rental car, which he'd just returned to the Little Rock Airport.  He knew this because the Avis agent called him, but he was already on the plane and didn't get the message until he landed for his layover. He was having trouble with cell service, so he asked me to call. No problem.  Right? Wrong. I called about a dozen times, but was never able to get through.  I got service errors, busy signals, and a couple of times, it almost seemed like someone picked up the phone and then hung up on me.  I tried hunting for an online chat feature or an email address.  No luck.  I even tried the Avis o...

Yesterday, I used this sad llama to show how I felt about leaving my students Today... I don't know... I have to try to find a sadder llama.  I don't know if there's a better embodiment of my heartbreak than Kuzco sitting in the rain as a sad llama. Maybe a sad elephant. Yeah - just imagine the saddest thing ever.  If you aren't crying - here's a  BuzzFeed article  to help start the tears.  Read that and then come back to me. Ok?  Are you crying now?  Because I am.  I didn't even have to reread that article.  Just finding the link made me a little misty.  Don't judge.  It's been a rough day. Today started like any other normal day.  Actually, it started earlier than most normal days because I had to get all my grades finalized so I went in early. Before school even started, my neighbor came in to give me goodbye treats.  They were amazing and I ate way to many of them.  Again - this is a no judging ...